The Exclusive Touch always welcomes the thoughts and comments of our customers. If you would like more information about our products and services, or want information about your order, please feel free to use one the following methods to contact us.

HOURS OF OPERATION

Tuesday - Thursday 10am-6pm EST, Friday 10am - 3pm EST, Saturday 9am - 2pm EST,  Sunday - CLOSED, Monday - CLOSED

Contact Form

For your convenience, you can use our contact form to ask questions about our company, orders, products and/or Web site. We read all submissions we receive and take what you have to report seriously. We truly value your input. Messages sent by this form will be answered in 1-2 business days.

Mailing Address

THE EXCLUSIVE TOUCH
PO BOX 2252
AKRON, OH 44309-2252

Email

• For questions about your orders: orders (at) extouch (dot) com
• For questions about our company, products and services: questions (at) extouch (dot) com
• For questions and issues about our Web site: webmaster (at) extouch (dot) com

LIVE HELP

When available you can chat with an Exclusive Touch representative using our live help feature. Representatives are available Tuesday–Thursday, 10 a.m to 6 p.m. EST, Friday, 10 a.m.- 3 p.m EST,  and Saturday, 9 a.m. to 2 p.m. EST.

Phone/Fax

If you would like to speak directly to one of our friendly customer service agents, please contact us at (216) 206-0351. Hours of operation are Tuesday–Thursday, 10 a.m to 6 p.m. EST, Friday, 10 a.m.- 3 p.m EST,  and Saturday, 9 a.m. to 2 p.m. EST. All messages received after business hours will be returned the following business day. You may be asked for additional information to be faxed or emailed to our Customer Service Department.

The Exclusive Touch is closed on all major holidays. Please frequently monitor the site news for updates to our hours of operation and to view our closed schedule.

You may also fax your order to us by sending your request to (216) 206-0396 (f).